MAIL CENTER

The Mail Center is located on the main floor of the Seaman Student Center, across from the Den. The center receives and processes mail and packages from multiple carriers for faculty, staff, and students. Outgoing mail departs for the Post Office at 3:30 p.m. daily. Domestic and international shipping services are available for packages via US Postal Service and UPS. The Mail Center serves as a pick-up point for PRE-PAID FedEx packages. Please contact the Mail Center if you have a PRE-PAID label for a carrier other than FedEx or UPS.

CAMPUS MAIL can be used to send items to other students, faculty, and staff. CAMPUS MAIL SHOULD BE IN AN ENVELOPE with the name and box number/Department of the RECIPIENT AND THE SENDER. Items which cannot be delivered on campus and do not have a sender listed will be disposed of. Faculty and Staff items do NOT need to have their physical location (building and room #) in the ‘address’, just Department.

MAILING SUPPLIES are available in the Mail Center, including FREE Priority Mail shipping materials. Plain and Tyvek (no-tear) envelopes, bubble-mailers, and stamps are available for purchase. The Mail Center reuses packing materials, so availability of bubble-wrap, packing peanuts, and unusual-sized boxes is not guaranteed.

PARENTS and relatives: online orders that you place, particularly for cell phones, will often default to YOUR NAME. This can cause a significant delay in getting packages to your student. If you place an online order, please add your student’s name and/or box number to the mailing address. The most important part of getting mail to students once it reaches campus is the addressee’s name. We do not use residence hall or room numbers to deliver mail, and box numbers can be looked up. Please use the following method:

Student Name
Wartburg College Box #
100 Wartburg Blvd
Waverly IA 50677

Outgoing mail must be to the Mail Center by 3:15 p.m. in order to be processed that day. Outgoing UPS packages must be to the Mail Center by 3:45 p.m. in order to be processed that day.

Service Window

Open M-F 9 a.m.-4:30 p.m. during school year

  • Assistance picking up packages
  • Opening mailboxes
  • Sending outgoing mail and packages
  • Routing campus mail
  • Providing shipping materials

Stop Junk Mail With
Your Smartphone

PaperKarma is a new app that only requires you to take a picture of the offending mail to remove yourself from the…[unsolicited] mail databases. The FREE service works on magazines, catalogs, coupons, fliers, credit card offers, and even the Yellow Pages. All you need to do is snap a picture of the unwanted mail in your mailbox and this smartphone app unsubscribes you from the list.

  • Write the NAME of the individual and, if possible, the DEPARTMENT or MAILBOX # (if a student).
  • Please DO NOT write buildings or room numbers. We deliver by department or box, and physical location markers may delay or misdirect your mail.
  • Be sure your addressee is the ONLY LEGIBLE NAME on the envelope. Check both sides of the envelope. No return address is needed.
  • Remember that Campus Mail picked up on a delivery run will most likely be delivered the following day. If your item is extremely urgent, you may want to find another way to transport it. Mail must be in the pickup location prior to 1 p.m. to ensure pickup that day.
  • Campus Mail envelopes are subject to being opened by the Mail Center Supervisor; while confidentiality is observed, it is occasionally necessary to check the contents of an envelope.
  • Need secure Campus Mail service for sensitive documents? Place your item in a normal envelope of any size, seal it, write the campus DESTINATION on the front and your name in the return address space (upper left corner).

FERPA and using Campus Mail to contact students

Classwork, tests, and student papers should not be returned via Campus Mail except in a sealed envelope, marked with a return address.

Please remember that items not in a sealed envelope in Campus Mail are NOT SECURE and returning graded material via Campus Mail may result in a FERPA violation if not placed in a sealed envelope. Items in envelopes should also have a ‘return address’ so that they can be returned should a student not retrieve their mail before departing campus.

I forgot/lost my box number/combination. Can you help me?
Yes, please present your ID at the Mail Center window for assistance.

I can’t get my box open – can you just give me my mail? 
Yes, but we would rather help you learn how to open your box, that way you can get you mail even when the Mail Center is closed. Plus, if your box combination isn’t working properly we want to know so that it can be fixed!

Can someone else pick up my package for me? 
Yes, but you need to notify the Mail Center Coordinator, preferably by email, with the name of the person who can pick up for you.

How do I know I have mail? 
Check your mailbox.

How do I know I have a package?
We use email notification for packages. If the email says ‘received’ then you will need to pick up the package from the Mail Center window. If the email says ‘delivered’ then it should be in your mailbox.

How do I send things to someone else on campus? 
Drop it in the Campus Mail box outside the Mail Center or bring it to the window. You will need a box number for students and a Department name for faculty and staff. All of this information is available on the campus directory on inet. Faculty and Staff items do NOT need to have their physical location (building and room #) in the ‘address’.

I ordered something and it should be here, but I haven’t gotten an email yet. What should I do? 
Check the tracking number for your package. Looking up the tracking number on the appropriate site (UPS, FedEx, USPS) should be able to tell you where your package is or if it has even been shipped yet.

I ordered two things but only one of them is here. What should I do? 
Check with the company you ordered from. It is possible that the items were shipped separately, or one of the items may be backordered or out of stock. If the items shipped separately then you should have tracking information for each package and you can find out where the other package is. If it hasn’t shipped, the seller is the only person who will be able to answer why.

Someone sent me something but they didn’t put my Box number on it. Will I still get it?
Yes, but it may take us a little longer to get it to you. Mail pieces without a box number may be handled last on high volume days.

I can’t pick up my package because I am not on campus during Mail Center hours, what can I do? 
You have two options:

  • Have someone that you trust pick up your package for you (notify the Mail Center that you want to do this)
  • Contact the Mail Center and ask to have the package left with the Security Office. You will need to present ID to get your package from Security.

I am not on campus and I had something sent to Wartburg by mistake, what should I do?
If the item was sent via Postal Mail (First Class or Priority) then it will be, or already has been forwarded to the address that Wartburg has on file for you. If you have been off campus for over a year, we won’t be able to forward it. If a package was sent via UPS or FedEx we cannot usually forward it. In those cases, you can instruct us to return it to sender, or you can arrange a prepaid label to send it to you. Submit the label to the Mail Center and we’ll get the package back on its way to you.

How do I address an envelope?

how-to-address-a-letter

How do I address something to my student?

Student Name
Wartburg College Box #<box number>
100 Wartburg Blvd
Waverly IA 50677

How do I address something to faculty, staff, or a Department?

Faculty/Staff Name (if available)
Department
100 Wartburg Blvd
Waverly IA 50677

What’s my work address?

Wartburg College
Attn: FIRST NAME – DEPARTMENT
100 Wartburg Blvd.
Waverly, IA 50677

The Mail Center doesn’t use buildings or room numbers to deliver mail on campus. Please use Departments and/or individual names when supplying your address for shipping or mail directed to you. Using building names and room numbers may result in mis-routed or returned mail.

Where is my mail?
Your Department will have a central mail location which is used as both your mail drop and a pick-up point for outgoing mail. If you are not shown this location in your orientation and acclimation to campus, or if this location is not accessible or convenient to you, please contact Kory Figura at kory.figura@wartburg.edu to locate your mail drop.

Can someone else pick up my package for me? 
Yes, but you need to notify the Mail Center Coordinator, preferably by email, with the name of the person who can pick up for you.

How do I know I have a package?
Wartburg College Mail Center uses a package receipt, tracking, and notification system for all items that arrive on campus with a tracking number. You should receive a ‘package received’ email notification from mailroom@wartburg.edu when a package or trackable envelope arrives on campus and is processed by the Mail Center. Packages will be delivered to your campus mail location at the next available delivery time, depending on volume and staffing. A second ‘package delivered’ email is sent when a package has been delivered to your mail drop location.

If you wish to pick up your package after receiving the ‘received’ notification, you are welcome to do so by stopping at the Mail Center. We strongly recommend contacting the Mail Center by phone before coming to pick up a package in person to save yourself a trip when the package has already left for campus delivery.

If you have an urgent item, you can supply the tracking number to the Mail Center and receive a phone call when the item has been processed. Contact the Mail Center at mailroom@wartburg.edu for details.

Can I mail and ship items from the Mail Center?
The Wartburg Mail Center also functions as a mailing and shipping access point for the campus and Waverly community. Envelopes, boxes, stamps, and shipping services are all available, and the Mail Center accepts cash, check, credit card, and All-Campus Spending (no discounts for ACS purchases). Feel free to drop your personal outgoing mail in our secure mailbox, or at your department pickup point if you feel comfortable. The Mail Center also accepts pre-paid labels. USPS and UPS have daily pickup; FedEx Ground, FedEx Express, and DHL pick-up is dependent on delivery. This will save yourself a trip to the post office or UPS Store!

Can I ship internationally from the Mail Center?
The Mail Center does have international shipping options. Please contact or stop by in person to discuss your international shipping needs. Keep in mind that international shipping will require a phone number and/or email address in addition to a destination address. Shipping of items other than documents will require some version of customs form, but the Mail Center can complete these for you with your supplied information.

How do I send things to someone else on campus? 
Drop it in the Campus Mail box outside the Mail Center or bring it to the window. You will need a box number for students and a Department name for faculty and staff. All of this information is available on the campus directory on inet. Faculty and Staff items do NOT need to have their physical location (building and room #) in the ‘address’.

I ordered something and it should be here, but I haven’t gotten an email yet. What should I do? 
Check the tracking number for your package. Looking up the tracking number on the appropriate site (UPS, FedEx, USPS) should be able to tell you where your package is or if it has even been shipped yet.

I ordered two things but only one of them is here. What should I do? 
Check with the company you ordered from. It is possible that the items were shipped separately, or one of the items may be backordered or out of stock. If the items shipped separately then you should have tracking information for each package and you can find out where the other package is. If it hasn’t shipped, the seller is the only person who will be able to answer why.

How do I address something to my student?

Student Name
Wartburg College Box #<box number>
100 Wartburg Blvd
Waverly IA 50677

How do I address something to faculty, staff, or a Department?

Faculty/Staff Name (if available)
Department
100 Wartburg Blvd
Waverly IA 50677

When does mail arrive?
Postal mail is picked up Monday through Friday before 9 a.m. Courier deliveries (UPS, FedEx, FedEx Express, DHL, Staples, etc.) happen throughout the day at varying times. The majority of mail and packages are received and processed by 10:30 a.m., with next-day items arriving in the noon hour. Regular campus deliveries take place in the early afternoon; though some items may be delivered earlier in the day due to staffing and volume.

When does mail go out?
Outgoing mail (or campus mail) should be left in your departmental mail drop location before 1 p.m. to ensure being processed that day. Outgoing mail can also be brought to the Mail Center before 3:30 p.m. to be processed that day.

**Next day service is available in the Mail Center but is ensured ONLY if items are brought to the Mail Center prior to noon. SOME addresses may be accessible up until 2:30 p.m. Please contact the Mail Center by phone or in person if you are in need of next day service.

**Next day service may require a phone number of the receiving location for courier service.

MASS MAILINGS

These resources are provided for departments, offices, and student organizations to explain how mass mailing and postage processes work.

Simple Postcard Regulations:

1)      Avoid dark and neon colors when creating postcards and flyers. The post office may refuse to mail dark or neon items (it causes problems with equipment).
2)      Never use acronyms or abbreviations for departments or units in the mailing address or return address sections.
3)      Folded fliers sent through the US Mail must be put in an envelope or printed on card stock.  The flier should also be tabbed according to US Postal Regulations.
4)      In order to prevent glossy fliers and postcards from being returned for postage, as the postage smears, a label must be placed where postage should be printed on them.

Bulk Mail Regulations:

The term “bulk mail” refers to larger quantities of mail prepared for mailing at reduced postage (17 cents vs. 46 or 49 cents). There is no bulk rate for postcards, but they may be mailed at letter rate. To mail something at a bulk rate:

1) The quantity must be over 220.
2) A return address must be provided.
3) The “nonprofit org US postage paid Wartburg College” indicia must be included.
4) Either change service requested, electronic service requested, or address service requested must be visible under the return address.

Address Cleaning:
You may be able to reduce your department postage costs or undeliverable mail using special services from the Mail Center. Mailing lists numbering over 100 addresses can be ‘cleaned’ to check for address changes, typos, and undeliverable mail for no charge. Mailings of identical pieces to groups of more than 200 may be able to cut postage costs in half by using bulk mail. Bulk mailing does take longer (3-8 days as opposed to 2-3 days) and has strict preparation requirements, contact Kory Figura at least three weeks prior to your anticipated mail piece arrival date for details.

Understanding Postage:

Postage is determined by weight and size. Click here to view current postage rates.

–  An oversize postcard bumps to a letter.
–  An oversize letter (by weight) incurs additional $0.21 per ounce.
–  An oversize letter (by thickness, length, or width) bumps to a large envelope.
–  An oversize letter (by pliability) bumps to a package.
–  An oversize large envelope (by thickness, length, or width) bumps to a package.
–  An oversize large envelope (by weight) bumps to a Priority Mail package.
–  An overweight package bumps to a Priority Mail package.
–  Whether priority mail is cheaper as a flat rate or as a base rate is dependent on where the item is going and whether we can get it into the cheapest flat rate packaging.