Business Office

A student’s billing account is the responsibility of the student, and all billing communications are addressed accordingly. It is important to review and understand the information that appears on your student billing statement to make accurate, on-time payments. There are two ways to view your student billing statement:

• My.Wartburg.edu – You can view all of your current charges, financial aid, and payments to-date on My.Wartburg.edu. Under the Finances tab, you will be able to view your account balance and make a payment.
• Transact – Transact is our online billing and payment system that allows electronic check and debit/credit card payments to be made. It also allows you to set up authorized users – such as parents, guardians, or trusted adults – on your account. Authorized users will be able to view your account statements and make payments. Account statements on Transact are static and display student billing activity only for a set billing period.

When monthly statements are ready to view, students and their authorized users will receive an email, usually around the 15thof the month. These statements will include Fall Term in July and Winter/May terms in December. 

Payments are due: 

• Sept. 10 for Fall Term
• Feb. 10 for Winter Term
• March 10 for May Term
• July 10 for Summer Term

Finance charges of 1.5% are assessed on balances older than 30 days. If the balance cannot be paid in full by the due dates listed, please consider the payment options listed below.

After financial aid has been applied, students and their families have several options for paying any remaining balance on their student billing account. We invite you to contact our office to discuss and determine which payment option(s) are best for you and your family. To ensure the timely receipting of all payments to students’ billing statements, please include the student’s Wartburg ID number and name.

When monthly statements are ready to view, students and their authorized users will receive an email, usually around the 15thof the month. These statements will include Fall Term in July and Winter/May terms in December. 

Payments are due: 

• Sept. 10 for Fall Term
• Feb. 10 for Winter Term
• March 10 for May Term
• July 10 for Summer Term

Finance charges of 1.5% are assessed on balances older than 30 days. If the balance cannot be paid in full by the due dates listed, please consider the payment options listed below.

Students that exit the College are categorized as “prior students” for student account purposes. Prior students will continue to have access to CASHNet and their Wartburg email address for at least 90 days from their official exit date. Statements for both their unpaid student account and/or McElroy/Henkel Loan will be mailed monthly around the 5^th business day of each month to the address on file. If a student would prefer to have their statement emailed, the student may contact the Business Office to make these arrangements.

Unpaid Student Billing Account
If a student exits the College with an unpaid student account balance, an email will be sent from “Wartburg Student Accounts” to both the student’s Wartburg and personal email addresses providing them with a link to make a one-time electronic payment or to set up a monthly electronic payment plan via Flywire. Students may also pay via cash or check in our office or mail payments to: 

Wartburg College
Attn: Business Office
P.O. Box 1003
Waverly, IA 50677-0903

Monthly finance charges will continue to accrue until the balance is paid in full or sent to collections. Diplomas and transcripts will not be released until the student’s account balance is paid in full.

If a prior student’s student account balance is not paid or a payment plan has not been established within 90 days of exiting the College, the student’s account will be sent to a third-party collection agency. Collection fees will be added to the remaining balance, as per the Student Payment Agreement. Once sent to collections, students will need to make payment arrangements with the collection company.

Unpaid McElroy & Henkel Loans
A payment plan and amortization schedule establishing payment due dates, monthly payment amount, and monthly interest charges are provided during the loan process. Payments can be made via cash or check in our office or mailed to our office. Loan payments should not be made via CASHNet.

If payments become 90 days past due, the loan account will be sent to a third-party collection agency. Collection fees will be added to the remaining balance, as per the Student Payment Agreement. Once sent to collections, students will need to make payment arrangements with the collection company.

Diplomas will be released for graduation providing loan payments on the account are current and no other diploma holds exist on the student’s account. Transcripts will be released once the loan balance is paid in full.

Contact the Business Office at (319) 352-8411 or businessoffice@wartburg.edu with any questions or information regarding your prior student account.

Reports

Narrative Reports