Business Office

STUDENT ACCOUNTS & COLLEGE FINANCES

Luther Hall 212  |. Phone: 319-352-8411  |. Fax: 319-352-8247  |. Email: businessoffice@wartburg.edu
Mailing Address: Attn: Business Office, 100 Wartburg Blvd., Waverly, IA  50677

The Wartburg College Business Office offers guidance and support to students as they navigate the finances of their college education. We help you understand your billing statements and explore payment options. Our goal is to teach financial literacy skills to our students to help them make informed and effective financial decisions so they can live successful lives of leadership and service.

Additional financial and business affairs administered by the Business Office include: All-Campus Spending Accounts, Cashiering & Notary Services, Collections, Payroll, Accounts Receivable, Accounts Payable, Financial & Tax Reporting, and Budget Management.

Regular Hours: Monday-Friday, 8:30 a.m.-4 p.m.  |Summer Hours: Monday-Friday, 8:30-3:30 p.m.

A student’s billing account is the responsibility of the student, and all billing communications are addressed accordingly. It is important to review and understand the information that appears on your student billing statement to make accurate, on-time payments. There are two ways to view your student billing statement:

  • My.Wartburg.edu – You can view all of your current charges, financial aid, and payments to-date on My.Wartburg.edu. Under the Finances tab, you will be able to view your account balance and make a payment.
  • Transact – Transact is our online billing and payment system that allows electronic check and debit/credit card payments to be made. It also allows you to set up authorized users – such as parents, guardians, or trusted adults – on your account. Authorized users will be able to view your account statements and make payments. Account statements on Transact are static and display student billing activity only for a set billing period.

When monthly statements are ready to view, students and their authorized users will receive an email, usually around the 15thof the month. These statements will include Fall Term in July and Winter/May terms in December. 

Payments are due: 

  • Sept. 10 for Fall Term
  • Feb. 10 for Winter Term
  • March 10 for May Term
  • July 10 for Summer Term

Finance charges of 1.5% are assessed on balances older than 30 days. If the balance cannot be paid in full by the due dates listed, please consider the payment options listed below.

After financial aid has been applied, students and their families have several options for paying any remaining balance on their student billing account. We invite you to contact our office to discuss and determine which payment option(s) are best for you and your family. To ensure the timely receipting of all payments to students’ billing statements, please include the student’s Wartburg ID number and name.

When monthly statements are ready to view, students and their authorized users will receive an email, usually around the 15thof the month. These statements will include Fall Term in July and Winter/May terms in December. 

Payments are due: 

  • Sept. 10 for Fall Term
  • Feb. 10 for Winter Term
  • March 10 for May Term
  • July 10 for Summer Term

Finance charges of 1.5% are assessed on balances older than 30 days. If the balance cannot be paid in full by the due dates listed, please consider the payment options listed below.

Cash or Personal/Cashier’s Check
Checks can be made payable to Wartburg College. Payments can be directed to Luther Hall 212 or mailed to:

Wartburg College
Attn:  Business Office
100 Wartburg Blvd
PO Box 1003
Waverly, IA  50677-0903

Transact
Payments can be made via E-Check or Credit Card through the Transact website. Click to view Transact instructions.

E-Check: Payment can be made via an electronic check option using your bank’s routing number and your bank account number (checking or savings). There is no processing fee.

Credit Card*: Payment can be made via debit or credit card. Transact accepts MasterCard, VISA, American Express, and Discover. There is a 2.95% processing fee. The processing fee will be stated during the checkout process and is in addition to the payment amount. This fee is levied by Transact, the payment processor, and not the College.*Credit card payments cannot be accepted in the Business Office at this time.

Student Employment
All full-time students are eligible to work on campus and can find jobs on Handshake. Students employed on campus may elect to have 25%, 50%, 75%, or 100% of their monthly student wages applied towards their student account by filling out the Student Payroll Deduction Agreement. Finance charges will not be assessed if you have signed this agreement to have your wages applied to your student account and are actively working on-campus.

529 Plan
Contact your 529 plan agency to arrange distribution of the funds to the College.

Third-Party Payments
If you qualify for veteran’s benefits, vocational rehabilitation, or other such programs, they may help cover the cost of your education.

Monthly e-Payment Plan: Wartburg College partners with Flywire to provide a secure and easy way to set up an interest-free monthly payment plan. This plan spreads the student account balance into three to five monthly electronic payments per term. There is a $30 nonrefundable setup fee per plan. Students can add authorized users, such as parents, guardians, or other trusted adults. 

  • Mid-July for Fall Term, with payments due Aug. 5-Dec. 5.
  • Mid-December for Winter/May terms, with payments due Jan. 5-May 5.

Finance charges will be waived during the active payment plan term. Once enrollment opens for the term, emails with signup information will be sent to you. This is a different payment system than  Transact and requires its own login and password.

International Payments: International payments can be safely tracked and processed through Flywire. Students and families can also enjoy the benefits of reduced bank fees and exchange rates on international payments through Flywire. Flywire Instructions

Private Student Loan and/or Federal Direct Plus Loan (Parent)
If you plan to use a private student loan or Federal Plus Loan to pay for part of your student account balance, we encourage you to start the application process July 15-August 15 to ensure the funds are available for the academic year. Contact Financial Aid to discuss loan options.

Outside Scholarships
Outside scholarship opportunities are posted on our Wartburg College Financial Literacy Facebook page. We also post reputable search sites. Outside Scholarships being mailed to Wartburg College should include the student’s name and Wartburg Student ID Number to ensure timely application. Checks should be mailed to:

Wartburg College
Attn: Financial Aid
100 Wartburg Blvd.
PO Box 1003
Waverly, IA 50677-0903

Outside Scholarship questions can be directed to Financial Aid at finaid@wartburg.edu or 319-352-8262.

Students that exit the College are categorized as “prior students” for student account purposes. Prior students will continue to have access to Transact and their Wartburg email address for at least 90 days from their official exit date. Statements for both their unpaid student account and/or McElroy/Henkel Loan will be mailed monthly around the 5th business day of each month to the address on file. If a student would prefer to have their statement emailed, the student may contact the Business Office to make these arrangements.

Unpaid Student Billing Account
If a student exits the College with an unpaid student account balance, an email will be sent from “Wartburg Student Accounts” to both the student’s Wartburg and personal email addresses providing them with a link to make a one-time electronic payment or to set up a monthly electronic payment plan via Flywire. Students may also pay via cash or check in our office or mail payments to: 

Wartburg College
Attn: Business Office
P.O. Box 1003
Waverly, IA 50677-0903

Monthly finance charges will continue to accrue until the balance is paid in full or sent to collections. Diplomas and transcripts will not be released until the student’s account balance is paid in full.

If a prior student’s student account balance is not paid or a payment plan has not been established within 90 days of exiting the College, the student’s account will be sent to a third-party collection agency. Collection fees will be added to the remaining balance, as per the Student Payment Agreement. Once sent to collections, students will need to make payment arrangements with the collection company.

Unpaid McElroy & Henkel Loans
A payment plan and amortization schedule establishing payment due dates, monthly payment amount, and monthly interest charges are provided during the loan process. Payments can be made via cash or check in our office or mailed to our office. Loan payments should not be made via Transact.

If payments become 90 days past due, the loan account will be sent to a third-party collection agency. Collection fees will be added to the remaining balance, as per the Student Payment Agreement. Once sent to collections, students will need to make payment arrangements with the collection company.

Diplomas will be released for graduation providing loan payments on the account are current and no other diploma holds exist on the student’s account. Transcripts will be released once the loan balance is paid in full.

Contact the Business Office at (319) 352-8411 or businessoffice@wartburg.edu with any questions or information regarding your prior student account.

Terms of Payment

Students will receive an electronic billing statement before the beginning of each term. Full-time student tuition, room, board, and fees are billed in both Fall and Winter terms. Additional tuition, room, and/or board charges for May term will be based on the student’s status during Winter term. All student billing account activity is reflected as received. Some financial aid, loans in process, outside scholarships, and/or additional charges may not display immediately at the beginning of a term. Federal loans, including Direct and PLUS loans, cannot be dispersed to the student account until the appropriate paperwork is complete. If an outside scholarship is anticipated, please make sure it is forwarded to the Financial Aid Office by the first day of classes. Student employment wages and future monthly payment plan amounts will be reflected on student billing accounts as earned/received.

The net balance due (i.e. the charges less financial aid) should be paid by the due date of each term or it will be subject to finance charges. Any new charges added throughout the term are due by the 10th of the following month. Finance charges of 1.5% per month (18% annual percentage rate) are assessed on balances older than 30 days.

If students’ billing account balances are not paid in a timely manner, the students will be placed on financial hold, and their current and/or future class registration may be cancelled. Wartburg College also retains the right to turn any past due student billing account balances over to a collection agency. Students will be charged for all costs and expenses incurred by Wartburg College in enforcing or protecting its rights and remedies, including, but not limited to, reasonable interest fees, collection costs, attorney’s fees, and legal expenses on any defaulted account.

Student Billing Account Policies

Student Financial Agreement (SFA) (login required)
The Student Financial Agreement is currently being updated. Students will be notified via their Wartburg email when this agreement is ready to review and sign. Wartburg College requires each student to sign a Student Financial Agreement (SFA). Registration for classes and this agreement constitutes a legal contract between the student and Wartburg College. The SFA explains the terms and conditions of the student’s financial responsibilities, including Wartburg College’s terms of payment, policies related to delinquent and defaulted accounts, communications, and other important terms. The College asks the student to carefully read the disclosures, terms, and conditions before signing the agreement.

Refund and Credit Balance Policy
Wartburg College adheres to the policy for Title IV credit balances found in the Federal Student Aid (FSA) Handbook*. These federal regulations require credit balances created by Title IV funds to be refunded to the student within 14 days unless the institution receives authorization to hold such a balance. To determine if FSA funds create the credit, Wartburg College uses the FSA assumption that federal funds are used to pay allowable institutional charges ahead of all other funds. To request a refund of a credit balance not created by Title IV funds, a student must make a request from the Wartburg College Business Office by Wednesday at noon to receive the funds by that Friday.*Federal Student Aid Handbook, Chapter 3 Disbursing FSA Funds pages (5-45, 5-46, 5-53, 5-54)

Financial Holds Policy
If a student owes any amount to the college, have not completed the appropriate paperwork related to loans, or needs to sign a Student Payment Agreement (SPA), the student will be on financial hold. When a student is on financial hold, the college reserves the right to withhold registration, transcripts, and diplomas until the hold is removed. A student on financial hold may be subject to having an upcoming term’s class registration cancelled.

Withdrawal from College Policy
When a student withdraws from Wartburg College, a withdrawal form needs to be completed in the Dean’s Office. If a student withdraws from classes during the current term before 60 percent of the term is completed, financial aid and charges will be adjusted according to the refund policy. If a student withdraws from classes after 60 percent of the term is completed, adjustments will not be made according to the Financial Aid and Business Office policies. For further information about these policies, click here.

STUDENT ACCOUNTS TEAM

Jodi Birch

Jodi Birch
Director of Student Accounts
(319) 352‐8589 
Jodi.Birch@wartburg.edu 
Luther Hall 212 

Rebecca Cockerham

Rebecca Cockerham
Student Account Assistant
(319) 352‐8293 
Rebecca.Cockerham@wartburg.edu 
Luther Hall 212

Patty Mechtel

Patty Mechtel
Student Account Specialist

(319) 352‐8631 
Patty.Mechtel@wartburg.edu 
Luther Hall 212

FINANCIAL REPORTING TEAM

Justin Crouse

Justin Crouse
Director of Financial Reporting
(319) 352-8719
Justin.Crouse@wartburg.edu
Luther Hall 212

Zach Drape

Zach Drape
Budget & Accounts Payable Manager
(319) 352-8325
Zach.Drape@wartburg.edu
Luther Hall 209

Tim Donat

Tim Donat
Accounting Assistant
(319) 352-8296
Tim.donat@wartburg.edu
Luther Hall 209

David Olson

David Olson
Database Reporting Manager
(319) 352‐8423
David.Olson@wartburg.edu
Luther Hall 212

PAYROLL TEAM

Abbie Raum

Abbie Raum
Student Employment Manager
(319) 352‐8350
Abbie.Raum@wartburg.edu
Luther Hall 212

Keith Denton

Keith Denton
Payroll Accountant
(319) 352‐8363
Keith.Denton@Wartburg.edu
Luther Hall 203

DEPARTMENT LEADS

Rich Seggerman

Richard Seggerman
Vice President of Finance & Administration
(319) 352‐8521
Richard.Seggerman@wartburg.edu
Luther Hall 300

Carolyn Hughes

Carolyn Hughes
Controller
(319) 352‐8642
Carolyn.Hughes@wartburg.edu
Luther Hall 209