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COMMUNICATION ARTS > RESEARCH Faculty Achievements and Service Publication or Performance of Creative Works Bane, C., Kleinhans, K., Pier, P., and Waldstein, F. (2007) Lutheran heritage across the curriculum: Reflections from a faculty/staff development seminar. Intersections.19-23. Stein, J. (2008) [Review of the article The news according to Christian radio: A content analysis discerning objectivity and bias]. Journal of Religion and Popular Culture. Editor of Publication Brockman, C. (2007) Editor of CyberWave, the online professional newsletter for the Iowa Broadcast News Association. Professional Presentation Stein, J. and Sedlacek, R. (2008) Embodying practical ethics: Integrating service, the classroom, and living an ethical life. The Association for Practical and Professional Ethics Annual Meeting, San Antonio, Texas. Withers, W. (2008) Boomer and millennial worlds collide: Bridging the emerging service gap. The International Conference on Business, Honolulu, Hawaii. Professional Service Pier, P. (2007) Board of Trustees, American Forensics Association NIET. Stein, J. (2008) Adjudicator, 14th National Intercollegiate Ethics Bowl, San Antonio, Texas. Stein, J. (2008) Executive Secretary, Iowa Broadcast News Association. Withers, W. (2007) External evaluator, Morningside College’s department of mass communication. Withers, W. (2007) Selected as one of the 12 critics statewide to serve at the annual Iowa High School Speech Association All-State Festival. Withers, W. (2007) ELCA Communications Advisory Board. Grants Withers, W. (2007) Hy-Vee, Inc. Grant to support data collection on customer service variables in Nebraska. Community Presentations Stein, J. (2008) Understanding your local and state government. Cedar Valley Leadership Institute, Cedar Falls, Iowa. Withers, W. (2007-2008) At 10,000 feet: A leader’s perspective. Numerous locations throughout the Midwest. Withers, W. (2007-2008) The guest: Delivering quality customer service. Numerous locations throughout the Midwest. Withers, W. (2007-2008) The difficult guest (sequel program). Numerous locations throughout the Midwest. Withers, W. (2007-2008) Bridging the service gap: Understanding the Gen Y/Millenial co-worker. Numerous locations throughout the Midwest. Withers, W. (2007-2008) From good to great: Making the leadership leap. Numerous locations throughout the Midwest. Withers, W. (2007-2008) Servant-leadership: The new (old) management paradigm. Numerous locations throughout the Midwest.
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